Email support at firstname.lastname@example.org
Telephone our support department at 1 (888) 291-7328 - English is the only language we support. You most likely will reach voicemail. Simply leave your name, system username, and a brief description of your problem. Support personnel will return your call as soon as possible, or email you if no call back is required. Please be patient. Support staff are not necessarily present 24 hours a day, and are frequently busy.
There are a number of options available for support. However, please note. Rikascom is a service provider only. Rikascom is not a school. Therefore, we do not provide "How To" support. Issues such as "How do I create an RPG program?" or "Why is my code not working?" or "I don't understand how to execute free form code." should not be sent through Rikascom support channels. Support personnel is available for issues such as account, billing, password resets, etc. If you have a need for support, please utilize the above options to contact support personnel.