Restore From Tape
Backups are done on our systems Periodically. User libraries are backed up weekly, and full system backups are performed quarterly. If you have mistakenly deleted files that you need back or are missing files, and those files have been on the system for more than 7 days, then we can restore them from tape to your library. This requires a technician to load a tape at the data center, search and locate the files, and restore them for you. Therefore, we charge a 1 hour labor fee. We do have logs of our backups at our disposal in our offices. Email firstname.lastname@example.org and let us check and see if the files are available for restore before purchase. Be sure to include in the memo section at checkout which files you need restored.